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Return and Refund Policy

Returns
1)     If for any reason you are not satisfied with your order, you have 30 days from the purchase date to return it.  All merchandise must be unworn and or unused and in the same condition it was received. 

2)     Email hello@rhrn.life to request a Return Authorization (RA) Number.  Please note the reason for the return in the email.

3)     Ship your items!  Pack your items and write your RA number on the outside of the package. Ship to:  Right Here Right Now - Returns                                       361 S. Camino del Rio 105        Durango, CO  81303

Non-returnable items:

  • Gift cards
  • Downloadable software products
  • Health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 days.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again. 
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at hello@rhrn.life.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@rhrn.life and send your item to:        361 S Camino del #105, Durango, CO 81303

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 361 S Camino del Rio 105, Durango, CO  81303

You will be responsible for paying for your own shipping costs for returning your item unless the item received was damaged or was an error on the part of Right Here Right Now. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If for any reason you need assistance with a return please feel free to email us at:  Email:   hello@rhrn.life                                                                                           Monday - Friday 8am - 5:00pm MST